Cisco Unified Contact Center Express Autoexpanded ( v. 10.0 ) - license

Mfg. Part: CCX-10-PAK | CDW Part: 3651468 | UNSPSC: 43233405
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  • ( v. 10.0 )
  • license
  • 1 server
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Product Overview
Main Features
  • ( v. 10.0 )
  • license
  • 1 server
Cisco Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for agents. Cisco Unified Contact Center Express supports powerful, agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services as well as offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice, email, web chat, and customer interaction management help deliver each contact to the right agent the first time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Systems
Model: Autoexpanded
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

License Category: License
License Qty: 1 server
License Type: License
Version: 10.0

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10/25/2016 8:56:47 AM
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