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Cisco Unified Contact Center Express Premium High Availability Option ( v.

Mfg. Part: L-CCX-90-N-PHA-LIC | CDW Part: 2937162 | UNSPSC: 43233405
$19,793.40SAVE $7,477.41
$12,315.99Advertised Price
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Availability:3-6 business days
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  • ( v. 9.0 )
  • license
  • 1 cluster server pair
  • ESD
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Product Overview
Main Features
  • ( v. 9.0 )
  • license
  • 1 cluster server pair
  • ESD
Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for up to 300 agents. Cisco Unified Contact Center Express support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment while offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express helps ensure your business rules for inbound and outbound voice, email, web, and chat; and customer interaction management helps ensure that each contact is delivered to the right agent the first time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Internet & communication applications
Electronic Distribution: Yes
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Header
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Systems
Model: Premium High Availability Option
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

Software
License Category: License
License Qty: 1 cluster server pair
License Type: License
Version: 9.0

 
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12/10/2016 5:08:20 AM
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