Cisco Unified Contact Center Express Workforce Manager ( v. 9.0 ) - media

Mfg. Part: CCX-90WFMMEDIAKIT= | CDW Part: 3223319 | UNSPSC: 43233405
$132.00SAVE $47.01
$84.99Advertised Price

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  • ( v. 9.0 )
  • media
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Product Overview
Main Features
  • ( v. 9.0 )
  • media
Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch-office or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management. Cisco Unified Contact Center Express support for powerful, agent-based service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment while offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express helps ensure your business rules for inbound and outbound voice and email; and customer interaction management helps ensure that each contact is delivered to the right agent the first time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Internet & communication applications
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Systems
Model: Workforce Manager
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

License Category: Media
License Type: Media
Version: 9.0

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10/23/2016 5:04:53 AM
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