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Cisco Unified Contact Center Express ( v. 10.0 ) - version upgrade license

Mfg. Part: CCX85-10U-OBIVR | CDW Part: 3705966 | UNSPSC: 43233405
$460.68SAVE $140.69
$319.99Advertised Price
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  • ( v. 10.0 )
  • version upgrade license
  • 1 port
  • upgrade from 8.5
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Product Overview
Main Features
  • ( v. 10.0 )
  • version upgrade license
  • 1 port
  • upgrade from 8.5
Cisco Unified Contact Center Express (Unified CCX) meets the needs of midmarket and enterprise branch offices or companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management for agents. Cisco Unified Contact Center Express supports powerful, agent-based service as well as fully integrated self-service applications resulting in reduced business costs and improved customer response. The solution provides a sophisticated automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services as well as offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express ensures your business rules for inbound and outbound voice, email, web chat, and customer interaction management help deliver each contact to the right agent the first time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Internet & communication applications
Installation Type: Locally installed
Subcategory: Internet & communication - internet utilities , Internet & communication - IP telephony

Header
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Systems
Packaged Quantity: 1
Product Line: Cisco Unified Contact Center Express

Software
License Category: License
License Qty: 1 port
License Type: Version upgrade license
Upgrade from: 8.5
Version: 10.0

Software Upgrade Details
Software Type: Cisco Unified Contact Center Express
Version: 8.5

 
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12/7/2016 10:17:12 PM
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