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Citrix Appliance Maintenance Gold - extended service agreement - 2 years -

Mfg. Part: 4013994-EZ | CDW Part: 3534944 | UNSPSC: 81111812
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  • Extended service agreement
  • advance parts replacement
  • 2 years
  • shipment
  • 24x7
  • response time: 1 business day
  • EASY
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 2 years
  • shipment
  • 24x7
  • response time: 1 business day
  • EASY
  • for P/N: 3006527-EZ
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and Return Material Authorization RMA access in the event of appliance failure.

Discover the added security of Citrix world-class technical support services for your appliance. It's all part of Citrix's commitment to you as a Citrix customer. No matter what type of support you require, Citrix will make sure you get the most value out of your maintenance investment.

The Citrix extended warranty service delivers ongoing protection for your application delivery infrastructure investment. In the unlikely event of an appliance failure, the program will cover hardware replacement.

Citrix Appliance Maintenance offers your IT staff the tools and protection to keep your Citrix hardware investment running smoothly. From software updates, to fast and efficient replacement, to 24x7 support or personalized account management, Citrix Appliance Maintenance will make the most of your investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Miscellaneous
Pricing Type: Citrix EASY Licensing Program

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Service & Support
Location: Shipment
Response Time: 1 business day
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 1 business day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Citrix NetScaler MPX 5650 Enterprise Edition

 
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12/3/2016 7:49:07 AM
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