Citrix Appliance Maintenance Gold - extended service agreement - 3 years

Mfg. Part: 3YRGLDMPX7KPE-E6 | CDW Part: 3940996 | UNSPSC: 81111812
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  • Extended service agreement
  • replacement
  • Citrix NetScaler Platinum Edition
  • 3 years
  • 24x7
  • repair time: 1 day
  • Citrix Enterprise License Program (ELA)...
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • Citrix NetScaler Platinum Edition
  • 3 years
  • 24x7
  • repair time: 1 day
  • Citrix Enterprise License Program (ELA) (Level 6)
  • for P/N: MW3F0000040
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and Return Material Authorization RMA access in the event of appliance failure.

Discover the added security of Citrix world-class technical support services for your appliance. It's all part of Citrix's commitment to you as a Citrix customer. No matter what type of support you require, Citrix will make sure you get the most value out of your maintenance investment.

The Citrix extended warranty service delivers ongoing protection for your application delivery infrastructure investment. In the unlikely event of an appliance failure, the program will cover hardware replacement.

Citrix Appliance Maintenance offers your IT staff the tools and protection to keep your Citrix hardware investment running smoothly. From software updates, to fast and efficient replacement, to 24x7 support or personalized account management, Citrix Appliance Maintenance will make the most of your investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Pricing Type: Citrix Enterprise License Program (ELA) (Level 6)

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Remote monitoring

Service & Support
Repair Time: 1 day
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Repair Time: 1 day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: 6 contacts

Class of Equipment: Complicated network devices
Covered Software Components: Citrix NetScaler Platinum Edition

Miscellaneous (CDW)
Compatible With:
Citrix NetScaler MPX 7500 Platinum Edition

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10/25/2016 7:28:46 AM
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