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Citrix Appliance Maintenance Gold - extended service agreement - 3 years -

Mfg. Part: 4049406-E3 | CDW Part: 4679824 | UNSPSC: 81111812
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  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • 24x7
  • response time: 1 business day
  • Citrix Enterprise License Program (ELA)...
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • shipment
  • 24x7
  • response time: 1 business day
  • Citrix Enterprise License Program (ELA) (Level 3)
  • for NetScaler MPX 5901
Citrix Appliance Maintenance provides unlimited worldwide technical support, software upgrades and replacement of malfunctioning appliances to keep your Citrix hardware running optimally. Citrix Appliance Maintenance helps mitigate risk and protect your Citrix environment. Comprehensive support services are essential to ensure high availability and top performance of all Citrix infrastructure components throughout their lifecycle. Citrix Appliance Maintenance enables you to effectively and efficiently deploy and administer your Citrix networking environment, regardless of your organization's size or complexity. This allows you to achieve great returns from your Citrix investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Citrix
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Miscellaneous
Pricing Type: Citrix Enterprise License Program (ELA) (Level 3)

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 1 business day
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 1 business day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Response Time: 1 hour

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Citrix NetScaler MPX 5901

 
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10/24/2017 4:38:58 AM
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