54

Citrix Appliance Maintenance Gold - technical support - for Citrix NetScale

Mfg. Part: 4004878-E6 | CDW Part: 3941088 | UNSPSC: 81112201
Request PricingCall
 

This item was discontinued on December 1, 2016.

Sales Assistance

800.972.3922 Mon-Fri 8am-6pm ET

Answer within 24 hours.



Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.972.3922
Mon-Fri 7am-7:30pm CT
Check Warehouse Availability ▼
 Close
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • Technical support
  • for Citrix NetScaler MPX 7500 Platinum Edition
  • ELA
  • level 6
  • upgrade from Citrix Application Firewall MPX 7500
  • phone consulting
View More
Product Overview
Main Features
  • Technical support
  • for Citrix NetScaler MPX 7500 Platinum Edition
  • ELA
  • level 6
  • upgrade from Citrix Application Firewall MPX 7500
  • phone consulting
  • 1 month
  • 24x7
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and return material authorization RMA access in the event of appliance failure.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 4 hours



Limitation: Severity level 4



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Response Time: 1 business day
Service Type: Replacement

Software
Licensing Program: Citrix Enterprise Licensing Program (ELA)
Software Title: Citrix NetScaler MPX 7500 Platinum Edition
Upgrade from (Support): Citrix Application Firewall MPX 7500

Licensing
License Pricing: Volume
Pricing Level: Level 6

 
Adding to Cart...
12/2/2016 10:55:11 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.