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Dell 3Y Basic NBD > 5Y ProSupport 4H MC - Upgrade from [3 years Basic Warra

Mfg. Part: PS5Y4HMCPEFCCA | CDW Part: 4247413 | UNSPSC: 81111812
$2,522.99Advertised Price
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  • Upgrade from [3 years Basic Warranty
  • Next Business Day] to [5 years ProSupport 4Hr Mission Critical]
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
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Product Overview
Main Features
  • Upgrade from [3 years Basic Warranty
  • Next Business Day] to [5 years ProSupport 4Hr Mission Critical]
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  • for PowerEdge R430
  • T430
Unplanned downtime is lost productivity; and quite often, lost revenue.

To reduce recovery time from days to hours, Dell offers an enhanced Mission Critical option with Dell ProSupport.

Mission Critical is Dell's most rapid resolution option, allowing customers to choose from 2, 4, or 8-hour onsite parts and/or labor. Dell's proven and reliable Critical Situation process will get customers back up and running fast.

In addition to all of the benefits of ProSupport such as a single point of contact and accountability with access to highly trained experts - 24x7 365 days a year, Mission Critical service provides accelerated onsite parts and labor support by self-identifying the incident as a severity issue 1, 2 or 3, receipt of regular status updates to keep you informed every step of the way, and initiated emergency dispatches in parallel with troubleshooting for issues you self-identify as severity level 1.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dell
Compatibility: PC
Manufacturer: Project Rad Warranties
Model: 3Y Basic NBD > 5Y ProSupport 4H MC - Upgrade from [3 years Basic Warranty - Next Business Day] to [5 years ProSupport 4Hr Mission Critical]
Packaged Quantity: 1
Product Line: Dell

Service
Support Full Contract Period: 5 year(s)
Support Details Full Contract Period: 5 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Service Included: Remote diagnosis



Support Details Service Included: E-mail consulting

Service & Support
Location: On-site
Response Time: 4 hours
Response Time Comment: For critical issues
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
Dell PowerEdge R430
Dell PowerEdge T430

 
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6/26/2017 12:28:47 AM
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