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Dell 1Y ProSupport NBD > 4Y ProSupport NBD - Upgrade from [1 year ProSuppor

Mfg. Part: PS4YLATLPCA | CDW Part: 4158189 | UNSPSC: 81111812
$461.99Advertised Price
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  • Upgrade from [1 year ProSupport Next Business Day] to [4 years ProSupport Next Business Day]
  • Extended service agreement
  • parts and labor
  • 3 years (2nd/3rd/4th year)
  • on-site
  • 10x5 (24x7 phone access to expert technicians)
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Product Overview
Main Features
  • Upgrade from [1 year ProSupport Next Business Day] to [4 years ProSupport Next Business Day]
  • Extended service agreement
  • parts and labor
  • 3 years (2nd/3rd/4th year)
  • on-site
  • 10x5 (24x7 phone access to expert technicians)
  • response time: NBD
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Dell ProSupport with Next Business day delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dell
Manufacturer: Project Rad Warranties
Model: 1Y ProSupport NBD > 4Y ProSupport NBD - Upgrade from [1 year ProSupport Next Business Day] to [4 years ProSupport Next Business Day]
Packaged Quantity: 1
Product Line: Dell

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Service Included: Remote diagnosis



Support Details Service Included: E-mail consulting

Service & Support
Location: On-site
Response Time: Next business day
Service Availability: 10 hours a day / 5 days a week (24x7 phone access to expert technicians)
Service Included: Parts and labor
Support Period: 2nd, 3rd and 4th year
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Notebooks

 
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3/30/2017 1:51:52 AM
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