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Dell SonicWALL Dynamic Support 8X5 - extended service agreement - 1 year -

Mfg. Part: 01-SSC-3501 | CDW Part: 619489 | UNSPSC: 81111812
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This item was discontinued on November 9, 2016.

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  • Extended service agreement
  • replacement ( for 10 and 25 nodes security appliance )
  • 1 year
  • shipment
  • response time: NBD
  • for Dell SonicWALL TZ 170
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Product Overview
Main Features
  • Extended service agreement
  • replacement ( for 10 and 25 nodes security appliance )
  • 1 year
  • shipment
  • response time: NBD
  • for Dell SonicWALL TZ 170
  • TZ 170 SP
  • TZ 170 SP Wireless
  • TZ 170 Wireless
Designed for customers who need continued protection for their security infrastructure, Dynamic Support 8x5 for the Dell SonicWALL TZ 170 Series (10 and 25 Node) helps you make the most of your Dell SonicWALL investment by providing crucial firmware updates and upgrades, the finest technical support, access to extensive electronic tools and timely hardware replacement. Dynamic Support 8x5 is available during normal business hours.

Services include:

One-year subscription to firmware updates and upgrades;

Access to telephone and Web-based support for installation, configuration and troubleshooting assistance;

Advance exchange hardware replacement in the event of failure;

One-year subscription to Dell SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dell SonicWALL
Compatibility: PC
Country Kits: Canada , United States
Manufacturer: SonicWALL
Model: 8X5
Packaged Quantity: 1
Product Line: Dell SonicWALL Dynamic Support

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Location: N/A
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At customer expense
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours

Equipment
Covered Configurations: 10 and 25 nodes security appliance

 
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12/3/2016 4:01:08 AM
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