Dell SonicWALL Virtual Assist - license

Mfg. Part: 01-SSC-5971 | CDW Part: 2031438 | UNSPSC: 43232804
$3,398.99Advertised Price

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  • License
  • 10 technicians
  • Win
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Product Overview
Main Features
  • License
  • 10 technicians
  • Win
Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Min Operating System: Microsoft Windows Vista / 2000 / XP
Peripheral Interface Devices: Internet connection
Platform: Windows

Compliant Standards: 256-bit encryption , RSA , SSL
License Category: License
License Qty: 10 technicians
License Type: License

Brand: Dell SonicWALL
Compatibility: PC
Manufacturer: SonicWALL Software & Support
Model: Virtual Assist
Packaged Quantity: 1
Product Line: Dell SonicWALL

Category: Networking applications
Subcategory: Network - connectivity & data sharing , Network - system & remote management

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10/27/2016 2:12:24 PM
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