Electronic HP Care Pack 4-Hour 24x7 Collaborative Support with Comprehensiv

Mfg. Part: U8T87PE | CDW Part: 3146319 | UNSPSC: 81111812
$1,617.99Advertised Price

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Availability:3-6 days
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  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for ProLiant DL380
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for ProLiant DL380
  • DL380 G4
  • DL380 G5
  • DL580 G5
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

HP Collaborative Support Service is designed for those who purchase HP hardware with HP and selected third party software products. HP Collaborative Support provides a first point of contact for your initial hardware and software support needs. HP brings the knowledge of its technical resources around the globe to help you to resolve your hardware and basic software support issues with a call to HP.

With HP Collaborative Support Service, you don't have to try and decide if you have a hardware or software issue. You can make the first call directly to HP, and the HP support professional will determine whether you have a hardware or software problem. If the reported incident is related to a selected third-party software product and cannot be resolved by applying known fixes, HP will contact the third-party vendor and create a problem incident on your behalf under your existing support agreement with the software vendor. HP will also provide the necessary problem documentation to help the vendor with quicker resolution of the problem. If the incident is with a covered HP hardware product, HP will provide technical hardware support, remotely or onsite, to resolve the reported issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HP
Compatibility: PC
Manufacturer: HP Networking
Model: 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty
Packaged Quantity: 1
Product Line: Electronic HP Care Pack

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Remote diagnosis
Support Details Type: Technical support

Support Details Service Included: Phone consulting

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Support Details Type: Comprehensive defective material retention

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Response Time: 2 hours

Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
HPE ProLiant DL380
HPE ProLiant DL380 G4
HPE ProLiant DL380 G5
HPE ProLiant DL380 G5 Base
HPE ProLiant DL380 G5 Entry
HPE ProLiant DL380 G5 High Efficiency
HPE ProLiant DL380 G5 High Performance
HPE ProLiant DL580 G5

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10/27/2016 3:59:30 PM
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