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Electronic HP Care Pack Support Plus with Defective Media Retention Post Wa

Mfg. Part: UY146PE | CDW Part: 2281111 | UNSPSC: 81111812
$1,098.99Advertised Price
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  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 13x5
  • response time: 4 h
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 13x5
  • response time: 4 h
HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week.

What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site and swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.

Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase and manage the disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HP
Compatibility: PC
Manufacturer: Hewlett Packard Desktops Only
Model: Support Plus with Defective Media Retention Post Warranty
Packaged Quantity: 1
Product Line: Electronic HP Care Pack

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Type: New releases update



Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Type: Defective media retention

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 13 hours a day / 5 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 13 hours a day



Response Time: 4 hours

Equipment
Class of Equipment: Storage arrays

 
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12/7/2016 10:33:09 PM
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