HP Care Pack Next Business Day Exchange with Enhanced Phone Support - exten

Mfg. Part: UQ209E | CDW Part: 2418464 | UNSPSC: 81111812
$65.99Advertised Price

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Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Officejet 200
  • 250
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • response time: NBD
  • for Officejet 200
  • 250
  • 6500A E710
  • 7000 E809
  • 75XX
  • 76XX; Officejet Pro 7740
  • 86XX
  • 8720
Fast, expert advice and troubleshooting.

HP Care Pack Services for business! Now, your business can get enhanced technical phone support, expert advice and troubleshooting assistance from the HP North America technical support team. If your HP printer's issue cannot be resolved remotely, you will also receive fast, reliable product exchange to keep your business up and running.

Service features

Enhanced technical phone support for your business. When experiencing an issue with an HP product, customers call the dedicated HP Care Pack toll-free number to quickly connect to a highly experienced HP technician based in North America. Service is available from 6 am to 12 am Mountain time, (Monday - Friday), excluding holidays.

Next business day Priority AM (10:30 am) hardware exchange. If the issue cannot be resolved remotely, HP will replace the nonfunctioning product with a new or equivalent-to-new one.

HP supplies packaging, instructions for return and pays shipping both ways.

Support and issue diagnosis from a highly experienced HP technician for installation, product configuration, wireless, networking and problem resolution.

Access to web-based diagnostic tools.

Enhanced service features begin on the date of hardware purchase and are provided for the entire 3 years of coverage. If your product is replaced, the contract is transferred to the replacement product for the remainder of the 3 years of coverage.

Most areas within the continental US can be serviced by the morning of the next business day, Hawaii and Alaska require an additional 1-2 days for service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HP
Compatibility: PC
Manufacturer: Hewlett Packard Services
Model: Next Business Day Exchange with Enhanced Phone Support
Packaged Quantity: 1
Product Line: HP Care Pack

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At manufacturer expense
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day

Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 6 hours a day
Service Availability (Time): 6:00 AM - 12:00 AM

Class of Equipment: Printers and multifunctional office machines

Miscellaneous (CDW)
Compatible With:
HP OfficeJet 200 Mobile Printer
HP Officejet 250 Mobile All-in-One
HP Officejet 6150
HP Officejet 6205
HP Officejet 6210v
HP Officejet 6210xi
HP Officejet 6310xi
HP Officejet 6500 All-in-One E709a
HP Officejet 6500 Wireless All-in-One E709n
HP Officejet 6500A e-All-in-One E710a
HP Officejet 6500A Plus e-All-in-One E710n
HP OfficeJet 7000 Wide Format Printer E809a
HP Officejet 7210v
HP Officejet 7210xi All-in-One
HP Officejet 7215 All-in-One
HP Officejet 7218 All-in-One
HP Officejet 7410xi
HP Officejet 7413 All-in-One
HP Officejet 7500A Wide Format e-All-in-One E910a
HP Officejet 7510 Wide Format All-in-One
HP Officejet 7610 Wide Format e-All-in-One
HP Officejet 7612 Wide Format e-All-in-One
HP Officejet J5725 All-in-One
HP Officejet J5735 All-in-One
HP Officejet J5738 All-in-One
HP Officejet J5750 All-in-One
HP Officejet J5788 All-in-One
HP Officejet J5790 All-in-One
HP Officejet J6450 All-in-One
HP Officejet J6488 All-in-One
HP Officejet Pro 7740 All-in-One
HP Officejet Pro 8000
HP Officejet Pro 8000 Wireless
HP Officejet Pro 8600 Plus e-All-in-One N911g
HP Officejet Pro 8620 e-All-in-One
HP Officejet Pro 8720 All-in-One
HP Photosmart 2570 All-in-One
HP Photosmart 2573 All-in-One
HP Photosmart 2578 All-in-One
HP Photosmart 2608 All-in-One
HP Photosmart 2610v All-in-One
HP Photosmart 2615 All-in-One
HP Photosmart 2710xi All-in-One
HP Photosmart 3110v All-in-One
HP Photosmart 3110xi All-in-One
HP psc 1312 All-in-One
HP psc 1315s
HP psc 1315v
HP psc 1315v All-in-One
HP psc 1318 All-in-One
HP psc 1403
HP psc 1406
HP psc 1408
HP psc 1410xi
HP psc 1415
HP psc 1417
HP psc 1508 All-in-One
HP psc 1510s All-in-One
HP psc 1510v All-in-One
HP psc 1510xi
HP psc 1513 All-in-One
HP psc 1513s All-in-One
HP psc 1603 All-in-One
HP psc 1608 All-in-One
HP psc 1610xi All-in-One
HP psc 2171
HP psc 2175 All-in-One
HP psc 2179
HP psc 2352
HP psc 2353
HP psc 2355xi
HP psc 2357
HP psc 2358 Photosmart All-in-One
HP psc 2405
HP psc 2405 Photosmart All-in-One
HP psc 2450 Photosmart
HP psc 2550 Photosmart

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12/7/2016 6:33:20 PM
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