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HP Foundation Care 24x7 Service with Defective Media Retention Post Warrant

Mfg. Part: U2KD6PE | CDW Part: 3559190 | UNSPSC: 81111812
$899.99Advertised Price
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  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for HP P2000; Modular Smart Array 20XX
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for HP P2000; Modular Smart Array 20XX
  • P2000; StorageWorks Modular Smart Array 2000
  • P2000
What happens when a disk goes bad? A defective storage disk is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site and swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working.

It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there is a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.

You could solve the problem by keeping your defective disk, but a standard hardware agreement would require you to purchase and manage the new disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HP
Compatibility: PC
Manufacturer: HP Networking
Model: 24x7 Service with Defective Media Retention Post Warranty
Packaged Quantity: 1
Product Line: HP Foundation Care

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Remote diagnosis



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update



Support Details Type: Defective media retention

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Response Time: 2 hours

Equipment
Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
HP P2000 Dual I/O DC-power Drive Enclosure
HP P2000 Dual I/O SFF Drive Enclosure
HPE Modular Smart Array 2000 Dual I/O
HPE Modular Smart Array 2040 LFF Disk Enclosure
HPE Modular Smart Array P2000 Dual I/O LFF Drive Enclosure
HPE StorageWorks Modular Smart Array 2000 Dual I/O
HPE StorageWorks Modular Smart Array 2000 Single I/O
HPE StorageWorks Modular Smart Array P2000 Dual I/O LFF Drive Enclosure
HPE StorageWorks Modular Smart Array P2000 Dual I/O SFF Drive Enclosure

 
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12/9/2016 3:40:52 PM
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