HP Foundation Care 24x7 Service with Defective Media Retention Post Warranty - extended service agreement - 1 year -
Mfg # U2KD6PE
CDW # 3559190
| UNSPSC 81111812
Quick tech specs
- Extended service agreement
- 1 year
- 24x7
- for HP P2000; Modular Smart Array 20XX
- P2000
- parts and labor
- on-site
- response time: 4 h
- P2000; StorageWorks Modular Smart Array 2000
Know your gear
What happens when a disk goes bad? A defective storage disk is no cause for alarm if your hardware is covered by an HP hardware support agreement. An authorized HP support agent simply travels to your site and swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working.
It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there is a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.
You could solve the problem by keeping your defective disk, but a standard hardware agreement would require you to purchase and manage the new disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.
It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HP has procedures in place to ensure data is erased from defective hard drives, there is a variety of tools and techniques which still can make the data accessible. Simply letting the disk and data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect.
You could solve the problem by keeping your defective disk, but a standard hardware agreement would require you to purchase and manage the new disk yourself. That's why more and more security-conscious companies are adding the HP Defective Media Retention option to their HP Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.