HP Foundation Care 24x7 Service with Defective Media Retention - extended service agreement - 3 years - on-site

The IT environment is complex and administrators are pulled in many directions. With HP Technology Services you can get connected and get back to business. HP Foundation Care provides hardware and software support, enabling faster resolution of problems on HP and third party products. Foundation Care 24 x 7 - the broadest coverage window, giving you 24 hour, 7 days a week access to technical expertise.

HP DMR lets you keep - and control - your disk and your data. The process closely resembles what happens in a standard service call. If a disk covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk/part.