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HPE Next Business Day Proactive Care Service with Comprehensive Defective M

Mfg. Part: U5G62E | CDW Part: 3814658 | UNSPSC: 81111812
$5,224.00SAVE $348.01
$4,875.99Advertised Price
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  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Modular Smart Array 1040
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Modular Smart Array 1040
  • 2040
  • 2040 10
  • P2000
  • P2000 2.5-in
  • P2000 3.5-in
  • P2000 G3
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HPE
Compatibility: PC
Manufacturer: Hewlett-Packard Servers
Model: Next Business Day Proactive Care Service with Comprehensive Defective Material Retention
Packaged Quantity: 1
Product Line: HPE

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Remote diagnosis
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Type: Comprehensive defective material retention

Service & Support
Location: On-site
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day



Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
HPE Modular Smart Array 1040 Dual Controller LFF Storage
HPE Modular Smart Array 1040 Dual Controller SFF Bundle
HPE Modular Smart Array 1040 Dual Controller SFF Storage
HPE Modular Smart Array 2040 10Gb iSCSI Dual Controller SFF Bundle
HPE Modular Smart Array 2040 Dual Controller SFF Bundle
HPE Modular Smart Array 2040 FC Dual Controller SFF Bundle
HPE Modular Smart Array 2040 LFF Chassis
HPE Modular Smart Array 2040 LFF DC-power Chassis
HPE Modular Smart Array 2040 SAN Dual Controller LFF Storage
HPE Modular Smart Array 2040 SAN Dual Controller SFF Bundle
HPE Modular Smart Array 2040 SAN Dual Controller SFF Storage
HPE Modular Smart Array 2040 SAN w/o SFP Bundle Performance Tier
HPE Modular Smart Array 2040 SAN w/o SFP SFF Bundle
HPE Modular Smart Array 2040 SAS Controller
HPE Modular Smart Array 2040 SAS Dual Controller LFF Storage
HPE Modular Smart Array 2040 SAS Dual Controller SFF Bundle
HPE Modular Smart Array 2040 SAS Dual Controller SFF Bundle Performance Tier
HPE Modular Smart Array 2040 SAS Dual Controller SFF Storage
HPE Modular Smart Array 2040 SFF Chassis
HPE Modular Smart Array 2040 SFF DC-power Chassis
HPE Modular Smart Array P2000 2.5-in Drive Bay Chassis
HPE Modular Smart Array P2000 3.5-in Drive Bay Chassis
HPE Modular Smart Array P2000 DC-power LFF Chassis
HPE Modular Smart Array P2000 G3 10GbE iSCSI Dual Controller LFF Array System
HPE Modular Smart Array P2000 G3 10GbE iSCSI Dual Controller SFF Array System
HPE Modular Smart Array P2000 G3 FC Dual Controller LFF Modular Smart Array System
HPE Modular Smart Array P2000 G3 FC Dual Controller SFF Bundle
HPE Modular Smart Array P2000 G3 FC Dual Controller SFF Modular Smart Array System
HPE Modular Smart Array P2000 G3 FC/iSCSI Dual Combo Controller LFF Array System
HPE Modular Smart Array P2000 G3 FC/iSCSI Dual Combo Controller SFF Array System
HPE Modular Smart Array P2000 G3 FC/iSCSI Dual Combo Controller SFF Modular Smart Array System
HPE Modular Smart Array P2000 G3 iSCSI Dual Controller LFF Array System
HPE Modular Smart Array P2000 G3 iSCSI Dual Controller SFF Array System
HPE Modular Smart Array P2000 G3 iSCSI Dual Controller SFF Bundle
HPE Modular Smart Array P2000 G3 SAS Dual Controller LFF Array System
HPE Modular Smart Array P2000 G3 SAS Dual Controller SFF Array System
HPE Modular Smart Array P2000 G3 SAS Dual Controller SFF Bundle
HPE P2000 DC-power SFF Chassis
HPE P2000 G3
HPE P2000 G3 FC Dual Controller
HPE P2000 G3 iSCSI Dual Controller

 
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12/2/2016 2:26:25 PM
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