IBM Business Critical Service - extended service agreement - for IBM Security QRadar Core Appliance XX05 G2 - 1 year
Mfg # D14R8LL
CDW # 3993569
| UNSPSC 81112201
Software Details
- Extended service agreement
- 1 appliance install
- 1 year
- response time: 4 h
- for IBM Security QRadar Core Appliance XX05 G2
- Passport Advantage Express
- 24x7
Know your gear
The base response objectives may not be sufficient for your production or business critical systems. For Business Critical systems you may wish to uplift the responsiveness for on-site repairs and replacement of components.
Under the Business Critical Service option when you contact IBM for support IBM will target on-site repair or hardware appliance parts replacement within 4 hours 24 hours per day 7 days per week.
Under the Business Critical Service option when you contact IBM for support IBM will target on-site repair or hardware appliance parts replacement within 4 hours 24 hours per day 7 days per week.