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KEMP Basic Support - extended service agreement - 3 years

Mfg. Part: EB3-LM-4000 | CDW Part: 4223936 | UNSPSC: 81111812
$4,815.99Advertised Price
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800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
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  • Extended service agreement
  • replacement
  • 3 years
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
Basic support provides 10 x 5 telephone and email support, Monday through Friday between the hours of 08:00 and 18:00 local time, business days. Hardware replacement is within two weeks of KEMP receiving the suspect unit.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: KEMP
Manufacturer: Kemp Technologies
Model: Basic Support
Packaged Quantity: 1
Product Line: KEMP

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 1 business hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/8/2016 4:23:48 PM
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