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KEMP Premium Support - extended service agreement (extension / renewal) - 1

Mfg. Part: EP-LM-5300 | CDW Part: 4199840 | UNSPSC: 81111812
$4,886.99Advertised Price
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800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
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Inventory quantities are delayed by 15 minutes.
  • Extended service agreement (extension / renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: LM-5300
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Product Overview
Main Features
  • Extended service agreement (extension / renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: LM-5300
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: KEMP
Manufacturer: Kemp Technologies
Model: Premium Support
Packaged Quantity: 1
Product Line: KEMP

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At manufacturer expense
Service Included: Advance parts replacement
Type: Extended service agreement (extension / renewal)

Service & Support Details
Response Time: Next business day



Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2



Limitation: Severity level 3



Limitation: Severity level 4
Response Time: 1 business day



Limitation: Severity level 5

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
KEMP LoadMaster 5300 Load Balancer

 
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4/25/2017 1:39:14 AM
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