KEMP Upgrade Basic Support to Premium - extended service agreement - 1 year - shipment
Mfg # PU-LM-GEO
CDW # 3035735
| UNSPSC 81111812
Quick tech specs
- Extended service agreement
- 1 year
- for P/N: LM-GEO
- advance parts replacement
- shipment
Know your gear
First Year upgrade from Basic to 1 Year 24X7 Premium Plus Support. Onsite Engineer available.
Basic support provides 10 x 5 telephone and email support, Monday through Friday between the hours of 08:00 and 18:00 local time, business days. Hardware replacement is within two weeks of KEMP receiving the suspect unit.
Premium support provides 24 x 7 support and hardware replacement in advance. From diagnosis, a replacement unit will ship the next business day.
Basic support provides 10 x 5 telephone and email support, Monday through Friday between the hours of 08:00 and 18:00 local time, business days. Hardware replacement is within two weeks of KEMP receiving the suspect unit.
Premium support provides 24 x 7 support and hardware replacement in advance. From diagnosis, a replacement unit will ship the next business day.