Lenovo TopSeller Post Warranty Onsite + KYD - extended service agreement -

Mfg. Part: 5WS0G38551 | CDW Part: 3632801 | UNSPSC: 81111812
$766.99Advertised Price

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  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • TopSeller Service
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • TopSeller Service
  • for ThinkServer RD230; RD240; RD330; RD340; RD430; RD440; RD530; RD540; RD630; RD640
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Lenovo service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All service levels are available: next business day onsite, 9x5x4, and 24x7 response time windows.

4hr onsite response time in 9x5 service window: Ensures rapid response to business critical ThinkServer hardware problems, with a cost effective service coverage window. Once the customer's incident is registered with the Lenovo call center, an agent will troubleshoot the problem remotely. If it is determined that an onsite service visit is needed, a technician is dispatched to arrive at the customer's location within 4 hours. The response time (4hours) is counted during service window.

Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Lenovo
Compatibility: PC
Manufacturer: Lenovo Top Seller Warrant
Model: Onsite + KYD
Packaged Quantity: 1
Product Line: Lenovo TopSeller Post Warranty

Manufacturer Selling Program: TopSeller Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Type: Defective HDD retention

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Servers

Miscellaneous (CDW)
Compatible With:
Lenovo ThinkServer RD230 4011
Lenovo ThinkServer RD240 1046
Lenovo ThinkServer RD330 3073
Lenovo ThinkServer RD330 4304
Lenovo ThinkServer RD340 70AB
Lenovo ThinkServer RD340 70AC
Lenovo ThinkServer RD340 70AD
Lenovo ThinkServer RD430 3057
Lenovo ThinkServer RD430 3064
Lenovo ThinkServer RD430 3070
Lenovo ThinkServer RD440 70AH
Lenovo ThinkServer RD440 70AJ
Lenovo ThinkServer RD440 70AK
Lenovo ThinkServer RD440 70B3
Lenovo ThinkServer RD530 2570
Lenovo ThinkServer RD530 2575
Lenovo ThinkServer RD540 70AT
Lenovo ThinkServer RD540 70AU
Lenovo ThinkServer RD630 2579
Lenovo ThinkServer RD630 2594
Lenovo ThinkServer RD640 70AY
Lenovo ThinkServer RD640 70B0
Lenovo ThinkServer RD640 70B1

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10/22/2016 2:20:15 AM
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