Lenovo ePac On-Site Repair + KYD + Sealed Battery - extended service agreem

Mfg. Part: 5PS0A23059 | CDW Part: 3247473 | UNSPSC: 81111812
$134.99Advertised Price

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  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • for Thinkpad 13; ThinkPad T430; T431; T440; T450; T460; T550; T560; W550; X240; X250; X260
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • for Thinkpad 13; ThinkPad T430; T431; T440; T450; T460; T550; T560; W550; X240; X250; X260
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

Lenovo's Sealed Battery Warranty can be purchased for a system with a 3 year base warranty or a with the purchase of a warranty extension of 3 years. The extended battery warranty is available with depot or onsite service and offers a single battery replacement in the event a covered battery fails to meet minimum performance standards.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Lenovo
Compatibility: PC
Manufacturer: Lenovo
Model: On-Site Repair + KYD + Sealed Battery
Packaged Quantity: 1
Product Line: Lenovo ePac

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Type: Defective HDD retention

Service & Support
Location: On-site
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Limitation: Battery

Class of Equipment: Notebooks

Miscellaneous (CDW)
Compatible With:
Lenovo Thinkpad 13 20GJ
Lenovo Thinkpad 13 20GK
Lenovo ThinkPad T430u 3352
Lenovo ThinkPad T430u 8614
Lenovo ThinkPad T431s 20AA
Lenovo ThinkPad T431s 20AC
Lenovo ThinkPad T440 20B6
Lenovo ThinkPad T440 20B7
Lenovo ThinkPad T440s 20AQ
Lenovo ThinkPad T440s 20AR
Lenovo ThinkPad T450 20BU
Lenovo ThinkPad T450 20BV
Lenovo ThinkPad T450s 20BW
Lenovo ThinkPad T450s 20BX
Lenovo ThinkPad T460 20FM
Lenovo ThinkPad T460 20FN
Lenovo ThinkPad T460s 20F9
Lenovo ThinkPad T460s 20FA
Lenovo ThinkPad T550 20CJ
Lenovo ThinkPad T550 20CK
Lenovo ThinkPad T560 20FH
Lenovo ThinkPad T560 20FJ
Lenovo ThinkPad W550s 20E1
Lenovo ThinkPad W550s 20E2
Lenovo ThinkPad X240 20AL
Lenovo ThinkPad X240 20AM
Lenovo ThinkPad X250 20CL
Lenovo ThinkPad X250 20CM
Lenovo ThinkPad X260 20F5
Lenovo ThinkPad X260 20F6

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10/24/2016 6:42:41 PM
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