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Mellanox M-1 Global Support Bronze Support Plan - extended service agreemen

Mfg. Part: EXW-SX1400-5B | CDW Part: 4141197 | UNSPSC: 81111812
$1,917.99Advertised Price
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  • Extended service agreement
  • advance parts replacement
  • 4 years ( 2nd
  • 3rd
  • 4th and 5th year )
  • shipment
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 4 years ( 2nd
  • 3rd
  • 4th and 5th year )
  • shipment
  • response time: NBD
  • for SwitchX-2 SX1400
Mellanox M-1 Global Support services plans are created to provide customers with the optimal experience with Mellanox equipment. The Bronze support plan is the base level support plan, tailored for system administrators that are self sufficient in supporting their Mellanox infrastructure but would like to augment support for hardware trouble shooting and replacement for hardware components in a timely manner.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Mellanox
Manufacturer: MELLANOX TECHNOLOGIES INC
Model: Bronze Support Plan
Packaged Quantity: 1
Product Line: Mellanox M-1 Global Support

Service
Support Full Contract Period: 4 year(s)
Support Details Full Contract Period: 4 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Support Period: 2nd, 3rd, 4th and 5th year
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day

Equipment
Class of Equipment: Complicated network devices

Miscellaneous (CDW)
Compatible With:
Mellanox SwitchX-2 SX1400

 
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12/4/2016 12:14:07 AM
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