NetIQ Maintenance Program Standard - technical support - for Vivinet Assess

Mfg. Part: 5028-MNT-E-US | CDW Part: 2307747 | UNSPSC: 86101601
$3,202.50SAVE $344.51
$2,857.99Advertised Price

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  • Technical support
  • for Vivinet Assessor
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support
  • for Vivinet Assessor
  • phone consulting
  • 1 year
  • 12x5
NetIQ Maintenance programs are part of ongoing commitment to help you be successful with your NetIQ solutions and products. NetIQ Maintenance programs provide the critical product upgrades, software updates, and technical support you need to increase productivity, manage costs, minimize risk and focus on meeting your business objectives.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: Next business day

Limitation: Severity level 4

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: Vivinet Assessor

Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: Standard
Packaged Quantity: 1
Product Line: NetIQ Maintenance Program

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

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6/28/2017 12:49:12 PM
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