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Nutanix Gold - extended service agreement - 5 years - on-site

Mfg. Part: S-GOLD-6150-5YR | CDW Part: 3398035 | UNSPSC: 81111812
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  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • response time: NBD
  • for P/N: NX-6150
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • response time: NBD
  • for P/N: NX-6150
Nutanix's Gold Service is an economical choice for single-site environments and non-critical operations. Customers get free telephone and email support, plus next business day on-site hardware service, making it ideal for small or mid-size companies that want a cost effective, yet responsive support solution.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Nutanix
Compatibility: PC
Manufacturer: Nutanix
Model: Gold
Packaged Quantity: 1
Product Line: Nutanix

Service
Support Full Contract Period: 5 year(s)
Support Details Full Contract Period: 5 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Service Included: Remote monitoring



Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: Next business day
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: 8 hours

 
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7/23/2017 11:56:07 PM
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