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Promise ServicePlus - extended service agreement - 3 years - on-site

Mfg. Part: VR2KSE3YRAA | CDW Part: 3027086 | UNSPSC: 81111812
$1,157.99Advertised Price
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  • Extended service agreement
  • replacement
  • 3 years
  • on-site
  • 24x7
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • on-site
  • 24x7
The Promise ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period.

The Promise ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-year standard limited warranty on the hardware and the 24 x 7 technical support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Promise
Compatibility: PC
Manufacturer: Promise Technology
Model: ServicePlus
Packaged Quantity: 1
Product Line: Promise

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: E-mail consulting

Service & Support
Location: On-site
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Other

 
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12/11/2016 4:27:41 AM
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