Pulse Secure Gold Support - technical support - for Pulse Policy Secure / C

Mfg. Part: SVC-PS-GLD-250U | CDW Part: 4229887 | UNSPSC: 81112201
$2,569.99Advertised Price

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  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 250 users
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 250 users
  • phone consulting
  • 1 year
  • 24x7
Pulse Secure Gold Support includes anytime, any day access to support centers by phone or online. Gold Support includes access to Pulse Secure knowledge base, forums, technical document library, software updates, and other support tools. As a Gold Support customer, you also get Return to Factory (RTF), Return Material Authorization (RMA) service for hardware failures, maintenance window coverage, and in-depth root cause analysis on any issue.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Qty: 250 users
Software Title: Pulse Policy Secure / Connect Secure

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: Pulse Secure
Compatibility: PC
Manufacturer: Pulse Secure
Model: Gold Support
Packaged Quantity: 1
Product Line: Pulse Secure

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Priority 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Limitation: Priority 2
Service Type: Phone consulting

Limitation: Priority 3
Response Time: 8 hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: Web-based training

Service Type: New releases update

Installation Type: Locally installed

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10/25/2016 4:25:24 PM
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