Quick tech specs
- Extended service agreement
- 3 years
- response time: NBD
- 5530FN
- 5835FN; Xpress M2070F
- M2070W
- parts and labor
- on-site
- for SCX-4725FN
- 5635FN
- M2070FW
Know your gear
Once troubleshooting has been performed by Samsung's service support team and a technician visit deemed necessary, a service request will be booked with one of the approved network of service technician. The technician will attend and diagnose the fault with the product. Technicians carry a wide range of spare parts with them which enables Samsung to complete 95% of repairs on the first visit. If however, the repair is not completed within the first visit, the product will be repaired within 3 working days unless otherwise specified by the technician.