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ScaleCare extended service agreement (renewal) - 1 year

Mfg. Part: QCARE-R 8HZ14.4X | CDW Part: 3871415 | UNSPSC: 81111812
$5,036.99Advertised Price
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  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • response time: 2 days
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • response time: 2 days
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Scale
Manufacturer: Scale
Packaged Quantity: 1
Product Line: ScaleCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update

Service & Support
Response Time: 2 days
Service Included: Replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: 2 days



Limitation: Severity high
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

Equipment
Class of Equipment: Storage arrays

 
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8/18/2017 1:38:57 PM
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