177

Singlewire Pre-Paid Maintenance - technical support - 1 year

Mfg. Part: IPTA-M1Y-C | CDW Part: 2147189 | UNSPSC: 86101601
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This item was discontinued on November 23, 2016.

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Inventory quantities are delayed by 15 minutes.
  • Technical support
  • 1000 users
  • 1 endpoint
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • 1000 users
  • 1 endpoint
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Singlewire
Compatibility: PC
Manufacturer: Singlewire
Model: Pre-Paid Maintenance
Packaged Quantity: 1
Product Line: Singlewire

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Software
License Qty: 1 endpoint , 1000 users

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity high
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity medium
Response Time: 1 hour
Service Type: Phone consulting



Limitation: Severity low
Response Time: 4 hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: New releases update

 
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4/23/2017 5:12:30 AM
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