40

Sophos UTM Premium Support - extended service agreement (renewal) - 1 year

Mfg. Part: PR111CFAA | CDW Part: 3591663 | UNSPSC: 81111812
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This item was discontinued on November 14, 2016.

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  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • carry-in
  • response time: 24 business hours
  • for Sophos UTM 110
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • carry-in
  • response time: 24 business hours
  • for Sophos UTM 110
UTM Premium can be purchased as an optional upgrade to the standard support for 1, 3 or 5 years and offers a 24 hour up front hardware replacement, automatic software updates as well as 24 x 7 technical support direct from Sophos support engineers.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: Sophos
Compatibility: PC
Manufacturer: Sophos
Model: Premium Support
Packaged Quantity: 1
Product Line: Sophos UTM

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Carry-in
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: E-mail consulting
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Service Included: Web knowledge base access

Service & Support
Location: Carry-in
Response Time: 24 business hours
Service Included: Replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: 24 business hours



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

 
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12/7/2016 10:07:35 PM
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