StarWind Premium support Plan - technical support - for StarWind Virtual SA

Mfg. Part: SVSSO-1M | CDW Part: 3831399 | UNSPSC: 81112201
$2,929.99Advertised Price

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  • Technical support
  • for StarWind Virtual SAN Scale Out
  • 1 node
  • ESD
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for StarWind Virtual SAN Scale Out
  • 1 node
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Premium support services are intended to service the environments with a 24/7 requirement for support service availability.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity high
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Limitation: Severity medium
Response Time: 4 hours
Service Type: Phone consulting

Limitation: Severity low
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day

Service Type: E-mail consulting

Service Type: Remote installation & configuration

Service Type: Remote monitoring

Service Type: Web knowledge base access

License Qty: 1 node
Software Title: StarWind Virtual SAN Scale Out

Brand: StarWind Software
Compatibility: PC
Manufacturer: Starwind
Model: Premium support Plan
Packaged Quantity: 1
Product Line: StarWind

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Electronic Distribution: Yes
Installation Type: Locally installed

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1/16/2018 1:55:56 AM
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