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Unitrends Platinum - technical support (renewal) - 1 year - shipment

Mfg. Part: RS-603SPL-UNT12-R | CDW Part: 4168949 | UNSPSC: 81111812
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This item was discontinued on November 22, 2016.

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  • Technical support (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for Unitrends Recovery-603
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Product Overview
Main Features
  • Technical support (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
  • for Unitrends Recovery-603
Platinum support provides 24x7 emergency support services for critical production issues as defined by the SLA policy. Platinum support is designed for customers running mission-critical environments in situations of high availability.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: Unitrends
Manufacturer: Unitrends
Model: Platinum
Packaged Quantity: 1
Product Line: Unitrends

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Technical support



Support Details Service Included: Replacement



Support Details Service Included: Phone consulting



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Advance parts replacement
Type: Technical support (renewal)

Service & Support Details
Response Time: Next business day



Response Time: 3-5 business days



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

 
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12/11/2016 8:06:26 AM
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