VMware Per Incident Support - technical support - for VMware vSphere Essent

Mfg. Part: VS6-ESSL-3PAK-A | CDW Part: 4331135 | UNSPSC: 81112201
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  • Technical support
  • for VMware vSphere Essentials ( v. 6 )
  • academic
  • phone consulting
  • 1 year
  • 3 incident
  • 12x5
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Essentials ( v. 6 )
  • academic
  • phone consulting
  • 1 year
  • 3 incident
  • 12x5
  • response time: 4 business hours
VMware Support Services provide a range of support offerings backed by industry-leading expertise in virtualization and virtual infrastructure. VMware's cumulative years of experience installing, integrating and supporting virtualization technologies in production environments results in timely and accurate support.

VMware Per Incident Support offers pay-per-request support. Support requests are submitted via the VMware support Web site only.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Installation Type: Locally installed

Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Packaged Quantity: 1
Product Line: VMware Per Incident Support

License Pricing: Academic

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 3 incidents

Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Support Incidents: 3
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Response Time: Next business day

Service Type: Web support

Service Type: E-mail consulting

Service Type: Web knowledge base access

Software Title: VMware vSphere Essentials
Version: 6

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10/25/2016 2:05:10 AM
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