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VMware Support and Subscription Basic - technical support - for VMware Thin

Mfg. Part: THIN4-STE-G-SSS-C | CDW Part: 1680376 | UNSPSC: 86101601
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  • Technical support
  • for VMware ThinApp Suite ( v. 4)
  • 50 clients
  • 1 workstation
  • VMware Purchasing Program
  • emergency phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for VMware ThinApp Suite ( v. 4)
  • 50 clients
  • 1 workstation
  • VMware Purchasing Program
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  • for P/N: THIN4-STE-C
Accelerate application migration and delivery securely and cost-effectively with VMware ThinApp. Package and deploy applications to physical or virtual desktops to run conflict free with minimal recoding or regression testing.

Whether in the office or on the road, ThinApp agentless application virtualization provides you application flexibility and mobility that can plug into any existing infrastructure without imposing additional costs on the server or client.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access



Service Type: Remote administration

Software
License Qty: 1 workstation , 50 clients
Licensing Program: VMware Purchasing Program
Software Title: VMware ThinApp Suite
Version: 4

Miscellaneous (CDW)
Compatible With:
VMware ThinApp Suite

 
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12/3/2016 5:59:36 PM
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