87

VMware Support and Subscription Basic - technical support - for VMware vShi

Mfg. Part: VSEDG25VM3GSSSA | CDW Part: 2429981 | UNSPSC: 86101601
Request Pricing
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
Check Warehouse Availability ▼
 Close
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • Technical support
  • for VMware vShield Edge
  • 25 virtual machines
  • academic
  • emergency phone consulting
  • 3 years
  • 12x5
View More
Product Overview
Main Features
  • Technical support
  • for VMware vShield Edge
  • 25 virtual machines
  • academic
  • emergency phone consulting
  • 3 years
  • 12x5
  • response time: 4 business hours
  • for P/N: VS-EDG-25VM-A
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Licensing
License Pricing: Academic

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years / 12 contacts



Support Details Full Contract Period: 3 years

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Web support



Service Type: Remote monitoring



Service Type: E-mail consulting

Software
License Qty: 25 virtual machines
Software Title: VMware vShield Edge

 
Adding to Cart...
12/6/2016 2:23:53 AM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.