VMware Support and Subscription Basic - technical support - for VMware vSph

Mfg. Part: VS4ESSLPLBUN3GSSSC | CDW Part: 1774793 | UNSPSC: 86101601
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  • Technical support
  • for VMware vSphere Essentials Plus Bundle ( v. 4.x )
  • emergency phone consulting
  • 3 years
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Essentials Plus Bundle ( v. 4.x )
  • emergency phone consulting
  • 3 years
  • 12x5
  • response time: 4 business hours
  • for P/N: VS4-ESSL-PL-BUN-C
Cost-effective availability and data protection for small offices. VMware vSphere Essentials Plus provides an all-in-one solution for small offices to virtualize three physical servers to reduce hardware costs while ensuring superior high application availability and data protection.

With the vSphere Essentials Plus kit, you can: reduce capital and operating costs by over 50%, improve availability and uptime for business critical applications, cut the deployment time of new servers from weeks to hours.

VMware vSphere 4.1 Essentials Plus kit includes: 3 licenses of VMware ESXi and VMware ESX hypervisor architectures (deployment-time choice, VMware recommends ESXi), VMFS (Virtual Machine File System), 4-way Virtual SMP, VMware vCenter Server Agent, VMware vStorage APIs / VMware Consolidated Backup (VCB), VMware Update Manager, VMware High Availability (HA), VMware Data Recovery, VMware vMotion, VMware vCenter Server for Essentials.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting

Limitation: Severity level 3
Response Time: 12 business hours

Limitation: Severity level 4

Service Type: Web knowledge base access

Service Type: New releases update

Service Type: Web support

Service Type: Remote administration

Service Type: E-mail consulting

Software Title: VMware vSphere Essentials Plus Bundle
Version: 4.x

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10/22/2016 4:50:09 PM
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