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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VS4ENTP6AKPSSSC | CDW Part: 2501935 | UNSPSC: 86101601
$12,574.99CallAdvertised Price
 
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  • Technical support
  • for VMware vSphere Enterprise Plus Acceleration Kit ( v. 4)
  • 6 processors
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Enterprise Plus Acceleration Kit ( v. 4)
  • 6 processors
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
VMware vSphere Enterprise Plus Acceleration Kit includes the full range of vSphere features together with scalable central management for transforming datacenters into dramatically simplified environments for the next generation of flexible, reliable IT services.

This Acceleration Kit includes: VMware vSphere Enterprise Plus for 6 processors; VMware vCenter Server Standard.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: VMWare Prorated Renewals
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Remote administration



Service Type: E-mail consulting

Software
License Qty: 6 processors
Software Title: VMware vSphere Enterprise Plus Acceleration Kit
Version: 4

 
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12/7/2016 10:32:42 AM
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