149

VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VS5-ESP-BUN-P-SSS-A-PR | CDW Part: 2867789 | UNSPSC: 86101601
$5,733.99CallAdvertised Price
 
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Availability:3-6 business days
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  • Technical support
  • for VMware vSphere Essentials Plus Kit (v. 5)
  • academic
  • prorate
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Essentials Plus Kit (v. 5)
  • academic
  • prorate
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
VMware Production Support is designed with your production environments in mind. The global support centers are staffed around the clock to provide you access to the industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: VMWare Prorated Renewals
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Licensing
License Pricing: Academic
Licensing Details: Prorate

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 6 contacts



Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring

Software
Software Title: VMware vSphere Essentials Plus Kit
Version: 5

 
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3/26/2017 2:04:56 PM
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