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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: WS-PS | CDW Part: 960800 | UNSPSC: 86101601
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  • Technical support
  • for VMware Workstation
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 4 h
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Product Overview
Main Features
  • Technical support
  • for VMware Workstation
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 4 h
VMware Technical Support offers a suite of proactive, top-quality support packages to meet your business needs. VMware is committed to delivering first-class, worldwide support with a single objective in mind: your success.

VMware offers Premium Support and Subscription Program that includes VMware support along with periodic fixes and enhancements to Vmware's products. The program is offered on an annual subscription basis. The purchase the program gives you the rights to receive product updates and upgrades as they are released at no additional charge.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC , Unix
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year



Support Details Location: On-site

Service & Support Details
Limitation: 2 contacts
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Response Time: 1 business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Service Type: Web knowledge base access



Service Type: New releases update



Response Time: 4 hours
Service Type: Technical support

Software
Software Title: VMware Workstation

Service & Support
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

 
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12/6/2016 2:20:44 PM
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