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Veeam 24/7 Uplift - technical support - for Veeam Backup Essential Enterpri

Mfg. Part: V-ESSENT-HS-P024M-00 | CDW Part: 3830580 | UNSPSC: 81112201
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Availability:3-6 business days
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  • Technical support
  • for Veeam Backup Essential Enterprise for Hyper-V
  • 2 CPU sockets
  • phone consulting
  • 1 month
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Veeam Backup Essential Enterprise for Hyper-V
  • 2 CPU sockets
  • phone consulting
  • 1 month
  • 24x7
Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 6 hours



Limitation: Severity level 4
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
License Qty: 2 CPU sockets
Software Title: Veeam Backup Essential Enterprise for Hyper-V

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: 24/7 Uplift
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

 
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12/5/2016 12:41:05 PM
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