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Winmagic Standard Support - technical support (renewal) - for SecureDoc Ent

Mfg. Part: 25-1Y-C8H | CDW Part: 4253721 | UNSPSC: 81112201
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This item was discontinued on March 23, 2017.

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  • Technical support (renewal)
  • for SecureDoc Enterprise Client
  • 1 license
  • volume
  • Tier H (1000-4999)
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for SecureDoc Enterprise Client
  • 1 license
  • volume
  • Tier H (1000-4999)
  • phone consulting
  • 1 year
  • 11x5
WinMagic Standard Support is for customers that have deployed SecureDoc Enterprise Edition and centrally manage their solution with SecureDoc Enterprise Server (SES). This level of support offers enhanced support services to customers including features in the Basic Support Package as well as business hour telephone support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 11 hours a day
Service Availability (Time): 8:00 AM - 7:00 PM
Service Type: Phone consulting



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 license
Software Title: SecureDoc Enterprise Client

Header
Brand: WinMagic
Compatibility: PC
Manufacturer: Winmagic
Packaged Quantity: 1
Product Line: Winmagic Standard Support

Service & Support
Service Availability: 11 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Licensing
License Pricing: Volume
Pricing Level: Tier H
Pricing Range: 1000-4999

 
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5/26/2017 11:39:03 PM
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