WatchGuard LiveSecurity Service Standard - technical support (renewal) - 2

Mfg. Part: WG017078 | CDW Part: 689723 | UNSPSC: 81111812
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This item was discontinued on December 28, 2016.

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  • Technical support (renewal)
  • phone consulting
  • 2 years
  • 12x5
  • response time: 4 h
  • for Firebox X500
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Product Overview
Main Features
  • Technical support (renewal)
  • phone consulting
  • 2 years
  • 12x5
  • response time: 4 h
  • for Firebox X500
While Internet security is something you need, WatchGuard recognizes that you may not have the time to manage it on your own. For this reason, WatchGuard created the LiveSecurity Service - to give you an easy, hassle-free way to keep your network defenses current. WatchGuard team of security experts makes sure you have the very latest software updates, the knowledge to fully use WatchGuard products, access to technical support resources, and a personalized source of timely alerts and advice to confidently protect your network in a world of rapidly escalating new threats.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard
Model: Standard
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years
Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Web knowledge base access

Support Details Type: New releases update

Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: 5 incidents per year
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day

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4/26/2017 6:58:30 AM
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