Wyse Premium Support Bronze - technical support - 5 incidents

Mfg. Part: 906023-06 | CDW Part: 2797897 | UNSPSC: 81111811
$3,518.00Advertised Price

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
Check Warehouse Availability ▼
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • Technical support
  • phone consulting
  • 5 incidents
  • 8x5
View More
Product Overview
Main Features
  • Technical support
  • phone consulting
  • 5 incidents
  • 8x5
The online Wyse self-service center provides you the ability to create and manage your own support tickets online, 24 hours a day, seven days a week. With the Wyse self-service center, you can open a support ticket and manage it without ever having to pick up the phone. You will receive automatic notifications based on what is happening with your case, such as status changes. Your support ticket will be routed to the appropriate Support team based on your region. In addition, you can search the Wyse customer support knowledge base. Wyse is continually creating KB articles and updating existing ones. You also have access to quick start guides, reference manuals, and FAQ documentation.

While you can create support cases on the Wyse self-service center 24/7 (with zero phone hold time) you can still reach the support center by phone, from 9 AM to 5 PM, Monday through Friday. By specifying who can contact Wyse customer support, you can control who submits incident reports and for what, thereby protecting your support investment. Wyse premium support customers are entitled to targeted response times that ensure that your incidents will be responded to in a timely manner. The responses times are specific to each premium support plan.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Wyse
Compatibility: PC
Manufacturer: WYSE Dropship
Model: Bronze
Packaged Quantity: 1
Product Line: Wyse Premium Support

Support Full Contract Period: 5 incidents
Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Knowledge base access

Support Details Service Included: Web support

Service & Support
Service Availability: 8 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 50 incidents
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day
Service Availability (Time): 9:00 AM - 5:00 PM

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Desktops

Adding to Cart...
1/16/2018 1:33:29 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.


Something went wrong.

Please try again later.