84

Zimbra Premium Support - technical support - for Zimbra Collaboration Suite

Mfg. Part: ZCSPE-250PK-PSUP-C | CDW Part: 2644669 | UNSPSC: 86101601
Request Pricing
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.972.3922
Mon-Fri 7am-7:30pm CT
Availability:3-6 business days
Most orders ship within 3-6 business days. See Terms & Conditions
Check Warehouse Availability ▼
 Close
Warehouse LocationAvailableQuantity Incoming
Inventory quantities are delayed by 15 minutes.
  • Technical support
  • for Zimbra Collaboration Suite Network Professional Edition
  • 250 mailboxes
  • emergency phone consulting
  • 1 year
  • 24x7
View More
Product Overview
Main Features
  • Technical support
  • for Zimbra Collaboration Suite Network Professional Edition
  • 250 mailboxes
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
The premium support offers prioritized organizational relationship with Zimbra, including additional packaged Support Services.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 6:00 AM - 6:00 PM
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 250 mailboxes
Software Title: Zimbra Collaboration Suite Network Professional Edition

Header
Brand: Zimbra
Compatibility: Mac , Unix
Manufacturer: Vmware
Model: Premium Support
Packaged Quantity: 1
Product Line: Zimbra

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

 
Adding to Cart...
12/5/2016 3:02:17 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.