Focus on What Matters Most With CDW’s Managed Services
Learn how outsourcing IT tasks can drive your business forward
Whether you run an accounting firm, a niche design studio or a transnational retail company, IT tools play a major role in achieving your business goals. Storing data, connecting coworkers in different locations, and keeping information secure are just a handful of IT tasks that are essential for modern businesses.
Why partner with IT experts?
Managing your IT resources properly is key to business continuity and operational efficiency. A robust in-house IT department is recommended, although that may not be a realistic option for small organizations. While medium and large organizations can typically afford to hire qualified IT professionals, it can be difficult to attract and retain the right talent and invest in proper skills and training.
The world of IT is constantly innovating and building an internal team with expertise in every facet of IT can be a challenge. Organizations can benefit from outsourcing tasks to a dedicated IT solutions and services partner and keep pace with the ever-evolving landscape. At CDW, our experts can help manage your most complex infrastructure and applications with holistic, secure solutions.
How can managed IT services help your organization?
There’s too much at stake: Failing to find qualified experts to handle your organization’s IT services could have disastrous consequences. The safety and security of organizational and client data is paramount and leveraging highly trained external IT experts can ensure that information is safeguarded.
You can focus on what really matters: A dedicated and qualified IT partner that provides you with round the clock support can help offload some of your work, giving your team the time to focus on other crucial tasks for your organization.
Access to best-in-class tools: Managed services give your organization access to best-in-class IT tools that can be deployed quickly, without having to make significant investments.
Why CDW Canada for managed services?
Why CDW Canada for managed services?
At CDW Canada, we get IT, and our experts are here to help. We offer a variety of managed services that range from technical support to cybersecurity, to cloud and infrastructure and beyond.
When organizations employ our managed services, our customer commitment is upheld by three main pillars:
Innovation: Hiring great technical talent allows us to be a truly innovative company. Our approach is to define a strategic roadmap that enhances the customer experience and provides organizations with the flexibility and vision to adapt to changes in business needs, as well as technology.
Expertise: We handpick the best technical resources from across Canada, train them continuously and provide them with unique customer challenges daily. In addition, we have a dedicated Canadian-based National Operations Centre (NOC) and aim to assign only highly skilled, qualified and experienced talent to manage your essential business needs.
Service: Our commitment is first and foremost to our customers and we strive to become a trusted advisor and an extension of your organization. As proof, we always focus on 99.99 percent availability and are recognized as one of the best service providers in Canada.
What sets CDW apart from other providers?
Our commitment to innovation, expertise and service ensure our managed services remain competitive. This is evident in how Darren McKay, Head of Managed Services at CDW Canada, explains what sets CDW apart from other providers in the Canadian IT landscape: “We can do everything from procure an organization’s devices and software, install it, configure it, deploy it and then take over the management. We are a partner that can take ownership of the entire life cycle of our customers.”
CDW’s strong relationships with manufacturers also position managed services ahead of the curve. “We have close partnerships with all major manufacturers, which gives us access to the best training and top IT professionals across the country,” says McKay.
IT compliance and the level of investment in IT tools are another key reason to leverage CDW’s managed services. Our level of investment in tools and best-in-class technologies to support our customers differentiates us from competitors and allows us to remain at the industry forefront. We maintain ISO 27001 and PCI certifications, are aligned to the National Institute of Standards and Technology (NIST) and ensure that our managed services operations are compliant with SOC2 Type 2 certifications. These measures allow us to maintain the highest IT practices and standards.
At CDW, our dedicated IT experts are always available to provide managed services solutions tailored to your organization’s needs.