Protect Your Organization with CDW’s Microsoft Security Managed Services

In today’s ever-evolving threat landscape, swift threat detection and a proactive response strategy are paramount to safeguarding your organization. CDW’s Microsoft security services can help ensure you are protected against cyberthreats.

Maximize and Secure Your Microsoft Investment

Microsoft’s robust detection, prevention and investigation capabilities allow CDW security analysts to rapidly investigate and respond to threats, reducing mean-time-to-respond (MTTR) and preventing cyberbreaches.

Image of people working on a data network

CDW Managed Sentinel Service

With CDW’s Managed Sentinel Service, threat signals from multiple security controls are stitched together as part of a chain of events, enabling our analysts to rapidly identify and investigate security incidents. When Microsoft Sentinel detects a threat, the ability of CDW’s Managed Security Services team to quickly respond, investigate and contain the threat sets our service apart.

People working in an office setting

CDW Managed Defender Service

The CDW Managed Detection & Response with Defender for Endpoint service enables advanced threat detection through automated correlation of events, resulting in faster incident qualification, response and containment of threats. We couple Defender for Endpoint’s detection, prevention, investigation and response capabilities with 24x7 analyst lead monitoring, analysis, containment and remediation.



CDW Canada’s National Operations and Security Operations Centres

CDW operates a 24×7×365 national operations centre (NOC) to act as a single point of contact for customers experiencing issues with any CDW managed service. The CDW NOC will perform deployment, monitoring and management activities – which are part of the managed system.

All monitoring notifications and service requests are directed to our security operations centre (SOC) for remediation and resolution. Our SOC will record, classify, prioritize and resolve incidents reported by our customers or alerts generated by any monitoring agent.

The SOC will be available for customers to review and update their recorded incidents and produce reports of their SOC activities. NOC/SOC staff are comprised of level one, two and three specialists who may perform their duties from any CDW office or remotely.

Features provided include:

  • Web portal for self-service (intended for technical staff only, not end users)
  • Primary contact number for reporting incidents or requesting service
  • Recording and tracking of all service requests
  • Proactive notification of service issues, including status updates

CDW’s Security Approach

Our risk-based approach to security is based on the NIST Cybersecurity Framework, which allows organizations to achieve their ideal security posture. We work with you to:


We help our clients create and align strategies and programs to address ever-evolving business risks. This includes creating a relevant and achievable security roadmap.


We work collaboratively with clients to decide which technologies to implement to protect against cyberthreats.


We monitor critical business assets, respond rapidly to incidents and validate the effectiveness of security controls 24x7x365, so you don’t have to.


Our service is designed to ITIL best practices. In addition to ITIL, COBIT and other certifications held by our team members, our practice is certified and compliant with:

NIST Cybersecurity Framework (CSF)

NIST Cybersecurity Framework (CSF)

ISO / IEC 27001:2013

ISO/IEC 27001:2013



Security Operations Centre (SOC)

System and Organization Controls (SOC)

Why CDW for Managed Sentinel and Managed Defender Services

Largest partner ecosystem in Canada

Integration with client and partner system

Expert knowledge from hundreds of certified co-workers

Buying power from largest reseller & Fortune 166

Contact Us

Enhance Your Organization’s Security with CDW

Ways to reach us:

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Or give us a call at 800.972.3922

Talk to an Expert

Start managing risk and boosting productivity with Windows 11 and CDW today.

Complete the form below or call 800.972.3922

Talk to an Expert

Start managing risk and boosting productivity with Windows 11 and CDW today.

Complete the form below or call 800.972.3922